📦 Unboxing Video is Mandatory

A complete, continuous 360° uncut / unedited unboxing video is mandatory for raising any claim related to:

• Damage
• Missing items
• Wrong product
• Return
• Replacement

👗 Product Condition for Return / Replacement

To be eligible for a return or replacement, the following conditions must be met:

• The product must be unused and unwashed.
• The product must not have been worn, altered, ironed, damaged, stained, or otherwise used.
• The product should be returned in its original condition, along with the original packaging.

Return & Exchange Eligibility

We accept return or exchange requests for eligible products within the applicable return period from the date of delivery, provided the unboxing video requirement is met.

• The product must be unused, unworn and unwashed.
• The product must be returned in its original condition.
• Original tags, labels and packaging should be intact.
• A valid order number or proof of purchase is required.
• Unboxing video must be submitted with the request.

Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us promptly after delivery with your unboxing video.

• Share clear photos or videos of the product and packaging.
• Keep the original packaging until the issue has been reviewed.
• Our team will review the request and provide the appropriate assistance.

Non-Returnable Items

Certain products may not be eligible for return or exchange for hygiene, safety or other applicable reasons.

Products that are damaged after delivery due to misuse, improper handling or normal wear and tear may also not be eligible for return or exchange.

Return Shipping

Return shipping arrangements and charges may depend on the reason for the return and the location of the customer.

• For damaged, defective or incorrect products, we will review the case and provide appropriate assistance.
• For other eligible returns or exchanges, return shipping charges may apply.

Refunds

If a return is approved, the refund process will begin after the returned product has been received and inspected.

Refund timelines may vary depending on the original payment method, bank or payment service provider.

Cancellation of Orders

Orders may be cancelled before they are processed or shipped. Once an order has been shipped, cancellation may not be possible and the return policy may apply instead.

Contact Us

If you need help with a return, exchange or refund, please contact our customer support team with your order details.

• Phone: +91 93459 55706
• WhatsApp: +91 93459 55706
• Address: 5/105 B, Kurkilyampalayam, N.C. Palayam Post, Annur Road, Coimbatore – 641653